My blog continues to get daily views from pet owners seeking the latest information on the Novartis Animal Health shortages. I first wrote about this issue back in October 2012, and then again in December. For anyone who doesn't know what I'm talking about, the popular pet heartworm preventatives Sentinel and Interceptor are both produced by Novartis Animal Health. Both have been largely unavailable to US pet owners since Novartis shut down it's US based processing plant to preform system upgrades back in December 2011.
Today (Feb.18th) Novartis Animal Health posted an update on this situation on their website's FAQ page. Unfortunately, the company stated that "the re-start is taking longer than originally anticipated. Currently, the exact dates for parasiticide product availability remain unknown, but will be communicated as soon as they are available."
Not a very encouraging update to pet owners who relied on Novartis' products. Hopefully in their next update Novartis can offer pet owners some more concrete details as to when their products will become available again. Pet owners can visit the Novartis FAQ page (link above) for the latest updates. Anyone with additional concerns or questions about product availability can also contact Novartis' Animal Health Customer Service department at 1-800-332-2761.